As a season of over-indulgence, over-commercialisation and materialism to the extreme creeps up upon us, unique shopping experiences are still hard to find. Usually Mr. Things of Random Coolness and I try to find some unique, smaller, boutique style shops in which to buy our gifts but this year is different. Between the various viruses and baby bump, we are exploring the further reaches of the internet to find the more personalised gifts that we seek. A favourite of mine and many others, including Handbag.com, is The Shop Floor Project. Their distinctive navigation process and site design is matched only by their eclectic mix of stock. They house ceramics, wallpapers, scarves and jewellery, to name but a few items. The reason I feel compelled to write about them is their superb attention to detail and personalised customer service. I was searching for a clutch that was unfortunately out of stock. Within half an hour of my enquiry, at 8.30 p.m. on a week day evening, someone had emailed me back with a stock update. They even kindly offered similar alternatives that were still available, detailing features of the items that may not be visible on the website’s photo. When a brand surpasses my expectations, I feel it’s essential to share it with you. Please take time to peruse their site (I assure you it’s a delightful experience in itself) and know that your purchases are in the hands of experts.